Frequently Asked Questions
Why is the website moving...again?
When we initially moved the website to shop.thertc.com the new website did not allow customers to purchase in increments of “1”. We realized this was a roadblock for most customers and we went to work to correct that feature. Now customers on shop.thertc.com are able to purchase in increments of “1” just like on rtcgallery.com.
Will my account move over to the new website?
Your rtcgallery.com account will not move over to shop.thertc.com. You will need to create a new account on the new website in order to access your order history, etc. If you need to access any past orders from rtcgallery.com please contact us.
Will you still offer customer support?
Yes, we will still offer the same level of customer support and you can reach us on our contact us page.
Any other questions?
We know this is a big change so please feel free to reach out to us with any questions, comments, or concerns and we will be happy to help!