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1 (866) 353-0436
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Frequently Asked Questions
Please read these frequently asked questions before sending us a message.
We charge a flat shipping fee of $10 per order. This fee is waived when we run free shipping promotions or with an order of $150 or more. If you need a faster shipping option, please Contact Us to purchase upgraded shipping.
We use both FedEx and FedEx Smartpost to ship our packages to customers. Furthermore, customers may track their order through the My Account page or through the tracking email sent to each customer.
Delivery depends on carrier and the customer’s location and orders usually ship same business day. Orders normally take 3-5 business days to arrive at their destination.
We accept all major credit cards as well as PayPal. We can process credit cards through our secure servers or you can use Paypal’s secure servers to process your credit card. At this time we do not accept check or COD.
Yes all of your information is very secure when you use our online web store. We do not share any of your information with anyone. Your payment information is processed through a secure credit card processor. Your credit card information is not stored on our systems and we actively monitor our website using up to date security measures.
A confirmation email is immediately sent out after each order is placed. Once the order is shipped you will receive another email with detailed tracking information.